WHICH PAYMENT METHODS ARE ACCEPTED ON THE AIR FRANCE WEBSITE?
Several different payment methods may be used on our website. The payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app.
SECURE AND CONFIDENTIAL PAYMENT
When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. The encryption of information transmitted online is performed depending on the browser used, according to the highest standards (TLS 1.2). Some transactions are processed through our partner Global Collect. Your payment data is transmitted to Global Collect via a secure connection and for the sole purpose of processing your requested payment. Your data is never communicated to third parties or used for commercial purposes.
DEBIT AND CREDIT CARDS
We accept the following payment cards: American Express, AIR FRANCE KLM – AMERICAN EXPRESS, Discover, Diners Club, JCB, Maestro, Mastercard, Visa, Visa Electron and UATP / AirPlus. Please note that bank fees may apply in some countries. Payments made by Visa, Mastercard or Maestro may be subject to 3DSecure payment authentication.
You can pay by bank transfer if you book your trip at least 16 days before your departure date. Your bank may apply a bank transfer fee. Please contact your bank for more information related to the amount of this fee. Depending on your country or region, payments made by bank transfer may be processed by our partner Global Collect or by Air France directly. Payment instructions During the reservation process, we will provide the bank information needed to process your bank transfer, including the IBAN and BIC codes for the receiving bank account. You must proceed with payment within 3 days of booking your trip so we receive your payment in time to guarantee your reservation. To request a bank transfer:
- use your bank’s online banking service (if your bank offers online bank transfer services),
- complete a bank transfer request form at your bank
Depending on your country, please indicate the reference number (12-digit code) or the reservation number in the payment instructions using the memo field. This information will help us link the payment to your reservation. As soon as we receive your full payment, we will send you an e-mail containing your e-ticket.
You can use a voucher to pay online for all or part of your booking. Payment instructions When paying for your booking, enter your voucher number in the field provided. You may use a 2nd voucher, with a maximum of 2 vouchers per passenger and 3 vouchers per booking file. Validate each voucher by clicking on "Add". The amount of your voucher will be automatically deducted from the total amount to be paid. If the amount of the voucher is greater than the price of the ticket, the remaining amount will be credited to a new voucher. Please note:
- Vouchers are non-transferrable and must be issued in the same name as the name indicated in the booking.
- Each passenger may use up to 2 vouchers per booking within a limit of 3 vouchers per booking file.
- The payment of an option with a voucher is possible, after the purchase of the ticket, in the "My bookings" section of our website.
- You can use a voucher issued in another currency than the currency of your booking.
Some of the payment methods we accept are processed by our partner Global Collect. This partnership provides a global network for online payments. By working with Global Collect, we are able to offer a variety of payment methods to meet your needs. Personal information transmitted to Global Collect is sent over a secure connection and used for the sole purpose of processing your payment. Your information will never be communicated to third parties or used for commercial purposes.