FLIGHTS TO MAINLAND CHINA
If you are traveling from Paris to mainland China, you must perform a Covid-19 PCR test and a serological test (IgM) in Paris. This rule also applies if you are in transit in Paris. If the results of these tests (PCR, IgM or both) are positive, you will not be able to continue your trip to China. In this case, your flight ticket for the trip between Paris and China will no longer be valid. You will have to contact our customer service to modify your ticket and, if necessary, return to your country of departure as soon as your situation allows it.
Booking on the site
Air France online booking service confirms your booking once your booking status is "confirmed" and you get a confirmation number composed of 6 alphanumerics, displayed in the top of the confirmation page. You will also receive confirmation by email with a recap of all flight details. Please note that all bookings are subject to payment confirmation within a specified timeframe. You are also able to check availability and fare details without having to complete a booking. All major credit cards are accepted: Diners, American Express, MasterCard and Visa. The credit card used to pay for the booking must be personal to one of the passengers and the credit cardholder must be over 18. Secure online payment using SSL (Secure Socket Layer) technology is used in this website to encrypt the purchase transaction. SSL works by encrypting all communications between your computer and our server so that the information cannot be intercepted. If your browser is SSL equipped, your transaction will be secured automatically. Length of session: for your own security, should your booking process remain idle for a period longer than 45 minutes, the process will need to be reinitiated. When you book online, personal information must be given. Air France will not sell/share/exchange your personal identifiable data with third parties. If you use a shared Personal Computer for Internet access, make sure your details are not accessible to any other person when you end your session by closing all the browser´s windows. Air France will operate according to the South African Privacy Laws to protect your privacy. Payments are made in US Dollars (US$) if paying by credit card and in Angolan Kwanza (AOA) if paying by bank transfer.
Payment method and ticket delivery
The fare is applicable for a ticket used fully, in sequential order for the specified journey and on the specified dates. As outlined in the General Conditions of Carriage, any non-compliant use noticed on the day of travel may incur an additional fixed-rate fee at the airport for the amount of: €125 on short-haul flights (metropolitan France and Corsica), €250 for a medium-haul flight in the Economy cabin, €500 for a medium-haul flight in the Business cabin, €500 for a long-haul flight in the Economy or Premium Economy cabin, €1500 for a long-haul flight in the Business cabin and €3000 for a long-haul flight in the La Première cabin (or the equivalent in the local currency.)
CONDUCT ABOARD AIRCRAFT
The Passenger is informed that in the event of a breach of Article 15 (Conduct aboard aircraft) of General Conditions of Carriage and in accordance with the provisions of their Article 9 (Refusal and limitation of carriage), he or she may be registered on a list of persons subject to a travel ban aboard the Air Carrier's aircraft under the Authorization n°2016-240 by the CNIL (French data protection authority).